Fitbit has just recalled more than one million of its Ionic smartwatches because of reports of overheating lithium-ion batteries that have caused burn injuries.
According to Fitbit, “The battery in the Ionic smartwatch can overheat, posing a burn hazard,”
“The health and safety of Fitbit users is our highest priority. We are taking this action out of an abundance of caution for our users.”
The fitness electronics company has received reports of people getting second-degree and third-degree burns. The company has also gotten these reports in the U.S. and other countries.
Second-degree burns are deep and extend through the first layer of skin. Third-degree burns go all the way down to the underlying tissue.
It is unclear how many people have actually been injured by the overheating batteries in the Ionic smartwatches, but according to the brand, these reported cases accounted for less than 0.01% of the Ionic smartwatches sold.
“These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers,” Fitbit said in a statement.
The Ionic smartwatch has a 1.4-inch colour LCD screen that shows how active you are, your heart rate, and how you sleep. It was launched in September 2017.
In the United States alone, at least one million were purchased, while up to 600,000 were purchased in other countries.
If you have one of these watches, you can return it and get a full refund. You can also go to the Fitbit refund registration page to get a refund. Fitbit also announced that it will offer a 40% discount on future purchases for those who return their Ionic watches.
How to know if your Fitbit watch is Ionic
Fitbit ionic watches have the model number FB503 on the back of the watch near the band’s attachment.
Fitbit previous recalls
This is not the first time that Fitbit has had to recall one of its products. In March 2014, Fitbit and the CPSC recalled the Fitbit Force after a number of users reported allergic reactions to the stainless steel case, strap materials, and adhesives used to assemble the device.
There were up to 9,900 reports of skin irritation and 250 reports of blistering.
This is also another reminder that when it comes to electronic devices, you always need to be careful about how you use them and what you expose your skin to.
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Blessing Iyamadiken loves the art of storytelling and enjoys creating all types of content from news to entertainment. She is also a feminist and very passionate about Gender Equality. In her spare time, she loves to read or binge on Netflix.