If you’re a Cash App user in New York who has experienced unauthorized access to your account, you have less than two weeks left to submit a claim for compensation. This follows a multi-million dollar settlement after a class action lawsuit was filed against Cash App earlier this year.
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What Happened in the Cash App Lawsuit?
The class action lawsuit filed in February claims Cash App “failed to implement appropriate controls to prevent unauthorized access” to both Cash App and Cash App Investing accounts. The suit alleges that Cash App “mishandled and failed to adequately resolve customer complaints regarding unauthorized or fraudulent transactions.”
The lawsuit claims two specific security breaches led to unauthorized access to customer information:
- December 2021 Data Breach: This breach reportedly resulted in the public release of personal information affecting 8.2 million current and former Cash App Investing customers.
- Access via Recycled Phone Numbers in 2023: An unauthorized user allegedly gained access to certain Cash App accounts through recycled phone numbers linked to those accounts.
In addition to agreeing to pay $15 million as part of the settlement, Cash App has committed to enhancing its data security. However, the company denies any liability or wrongdoing.
Important Deadline
To be eligible for compensation, you must submit a completed claim form by November 18, 2024.
Who Qualifies to File a Claim?
You may be eligible to file a claim if you meet the following criteria:
- You are a current or former Cash App user.
- Your personal information or account was accessed without permission.
- You experienced unauthorized or fraudulent withdrawals or transfers from your Cash App account between August 23, 2018, and August 20, 2024.
What Compensation Can You Receive?
If eligible, you can submit a claim to receive:
- Out-of-Pocket Losses: Includes costs related to requesting a credit report, placing a credit freeze, canceling a payment card, or obtaining a replacement card. You could receive up to $2,500 for documented expenses.
- Compensation for Lost Time: Up to three hours of lost time at a rate of $25 per hour.
- Transaction Losses: You can submit documentation, such as notifications to the company, a police report, or other proof of an unauthorized account event.
How to Submit a Claim
To file a claim, visit cashappsecuritysettlement.com/submit-claim and complete the online form.
Be sure to submit your claim by November 18, 2024 to be eligible for compensation in the settlement.
Peace Nero is a writer and blogger who loves to explore different topics of self-development. She shares her personal experiences in order to help people discover their true purpose in life.